Privacy Policy — Decus Technologies Ltd
Policy

Privacy Policy

Last Updated: October 14, 2025 • Effective Date: October 14, 2025

This Privacy Policy describes how Decus Technologies Ltd (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our websites, services, and plugins, including related platforms and software (collectively, the “Platform”).

By using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Who We Are

Decus Technologies Ltd is a digital technology and software development company headquartered in Trinidad and Tobago. We create and manage online platforms and WordPress plugins to connect users for task-based and service-related transactions.

2. Information We Collect

We collect information to operate effectively, improve user experience, and maintain security. This includes:

A. Information You Provide Directly

  • Account details (name, username, email, phone number, password).
  • Task or service details (titles, descriptions, addresses, photos, budgets, ratings).
  • Payment details (wallet transactions, deposits, withdrawals, USDT wallet addresses).
  • Uploaded files (attachments, proof documents, chat media).
  • Support inquiries or contact form messages.

B. Information Collected Automatically

  • IP address, browser type, and device information.
  • Date and time of visits.
  • Cookies and session data.
  • Geolocation (when maps, tasks, or delivery features are used; where permissions allow).

C. Information from Third Parties

  • Payment gateways (e.g., WiPay, PayWise, crypto processors).
  • Authentication/identity partners (e.g., ID uploads, KYC verification).
  • Analytics tools and advertising networks.

3. How We Use Your Information

  • Provide, maintain, and improve the Platform and features.
  • Process transactions and manage wallet balances.
  • Verify identity, prevent fraud, and enhance security.
  • Send notifications, receipts, and support messages.
  • Personalize and enhance user experience.
  • Comply with legal obligations and resolve disputes.
  • Perform analytics and measure performance.

We do not sell your personal data to third parties.

4. Data Storage and Security

Data is stored securely within our WordPress databases and encrypted cloud systems. We apply strict access controls, regular backups, and WordPress security best practices (including CSRF and XSS protection).

Security measures include:

  • SSL/TLS encryption for data in transit.
  • Input sanitization and validation.
  • Role-based access for administrative accounts.
  • Regular patching and vulnerability scans.

In the event of a security breach affecting your data, we will notify you without undue delay and, where applicable, within 72 hours as required under GDPR.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login session and preferences.
  • Collect anonymized analytics.
  • Support chat, wallet, and gamification features.

You can disable cookies in your browser; some features may not function correctly if you do.

6. Data Retention

We retain data only as long as necessary to provide services, meet legal/tax requirements, and resolve disputes/enforce agreements. Inactive accounts may be anonymized or deleted after 24 months of inactivity.

7. Data Sharing and Disclosure

We may share limited data with:

  • Payment processors (to fulfill transactions).
  • Service providers (hosting, analytics, email delivery).
  • Legal authorities (when required by law).

All partners are bound by confidentiality and data-protection obligations.

8. International Data Transfers

Your data may be stored or processed on servers outside Trinidad & Tobago (e.g., the United States, EU, or Caribbean hosting). We use safeguards consistent with GDPR, including encryption and appropriate data-processing agreements.

9. Your Rights (GDPR & Global Compliance)

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Request a copy (data portability).
  • Withdraw consent at any time.
  • Object to processing for marketing or analytics.
  • File a complaint with your local data-protection authority.

Requests can be made to privacy@errunsltd.com. We may need to verify your identity before fulfilling a request.

10. Children’s Privacy

The Platform is not directed to children under 16. If we learn that we have collected personal data from a minor, we will delete it promptly.

11. Third-Party Links and Services

Our websites and plugins may link to external services (e.g., WooCommerce, Stripe, Google Maps). We are not responsible for their privacy practices and encourage you to review their policies.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect regulations or service changes. Updates will appear on this page with an updated “Last Updated” date.

13. Contact Information

For privacy-related questions, please contact:

GDPR Data Protection Privacy

If you’re a resident of a region with specific privacy rules (e.g., GDPR, CCPA), those rights apply to you as described above.